About this deal
You should ensure that any auditor or certifier you use has evidence that they're competent to a recognised standard, such as ISO 19011:2011 or the relevant parts of the ISO 17021:2011 series. In their book Risk Led Safety, Evidence Driven Management Duncan Spencer and Chris Jerman of the John Lewis retail group are unequivocal: “The Heinrich ratios and associated work by others are misleading and scientifically disproved theories. Let’s stop using them!” The link between frequent minor incidents and infrequent major ones is supported by the many stories in this magazine of HSE prosecutions where there was evidence in advance that something could have been done.
Interactive training courses and educational material, to help you get the most from NBS software tools HSG232: Sound solutions for the food and drink industries: Reducing noise in food and drink manufacturing
HSG210: Asbestos essentials: A task manual for building, maintenance and allied trades on non-licensed asbestos work HSG250: Guidance on permit-to-work systems: A guide for the petroleum, chemical and allied industries If you choose to use a third party (including auditors and certifiers) ask them for proof that they have experience of implementing the standard proportionately across a range of business sizes, types and sectors.
Heinrich’s statements were definitive: “Analysis proves that … from data now available … it is estimated that in a unit group of 330 accidents, 300 result in no injuries, 29 in minor injuries and one in a major or lost time case.” In addition, features on “worker consultation and involvement” and “leading and managing” are provided.
What could have caused the error?
The report into the 1999 Ladbroke Grove train crash said the crash might have been avoided and 31 lives saved “if management had applied the lessons of past SPADs [signal passed at danger], and if signallers had been adequately instructed and trained in how to react to a SPAD”.