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63 About this deal
So I believe you were denied boarding at LHR for your CPT flight. You should have been entitled to a duty of care and should have been fully informed of your rights. I guess BA will state that you were informed as they eventually rerouted you via JNB however per Article 4 BA should have called for volunteers first before denying you boarding. I would ask for evidence that this happened.
Pioneering aerodynamic engine testing is powering the development of the UK’s next-generation supersonic stealth combat aircraft, Tempest. However as the statute does not state a limit date however is clearly written generally in favour of the passenger’s right to choose, so far as the UK is concerned that does open a gap that leaves open for a general UK legal principle of reasonableness to be questioned – ie justified for the passenger’s own circumstances, why a longer date would be reasonable. Members can use their Avios to pay for part of the total price of selected holidays* (Flight + Hotel or Flight + Car) when making a non-redemption booking on ba.com for travel on British Airways operated flights and British Airways codeshares with selected partners. I offered to swap so she could have the direct flight (I was willing to go via Tokyo!) but computer said no as the agent couldn’t transfer my flight to her – it would have been released into the wild to get taken by whoever was on the waitlist.
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They’ve offered me some money to go away and I am considering my options. I will share the final resolution in due course if people are interested. The above image shows Rolls-Royce Tempest engine TDV3/1 intake Integration testing in TP141 testbed, Bristol. We need a test case where someone challenges this state of affairs as BA would be nuts not to exploit this.
Win-win for BA as they aren’t called out for cancelling the person’s seat. That’s precisely what BA did. But so long as there’s 1 seat next to the toilet in Economy, BA doesn’t have to pay costs of rerouting, doesn’t have to pay duty of care while they wait for a flight that can transport them in thecconditions to those they booked, and BA avoids the risk of having to pay compensation as well. Speaking about the testing, Conrad Banks, Chief Engineer at Rolls-Royce Defence Future Programmes, said the aerodynamic testing has “ been invaluable in several ways. Not only has it validated complex digital techniques and models, but it has fostered highly collaborative working practices between the BAE Systems and Rolls-Royce teams.” How to prevent this? The one thing you didn’t do is declare yourself as disabled to BA at all stages and have them note this on the booking as soon as you made it. The airline is not allowed to ask the specific nature of your disability but I would mention to them that your disability means a flat bed is required on the aircraft and hence you have booked Business. Legally they are supposed to considet disability and cam mess you around with less impunity. Also where at LHR were you when you were denied boarding? Did BA display at any point the following message per: We booked 2 x return business class flights with BA from Manchester to Cape Town, paid with Avios and a BA 2-4-1 voucher.
In This Section
If boarding is denied to passengers against their will, the operating air carrier shall immediately compensate them in accordance with Article 7 and assist them in accordance with Articles 8 and 9. When passengers are offered re-routing to their final destination on an alternative flight pursuant to Article 8, the We explained this wasn’t an option as I’d had spine surgery earlier this year and whilst I was fit to travel in general, I couldn’t physically sit 11+ hours solid in a chair. I needed to be able to adjust my position and lie down. (I hadn’t requested special assistance as I don’t need it, I just needed BA to deliver on what I had booked). I still think however that BA in downgrading is effectively denying boarding for the seat in the cabin you booked. They realise that they can avoid compensation by involuntarily downgrading instead – they could upgrade but that hardly ever happens especially if you don’t have status. It’s been a while and I thought people might be interested in what happened. This is still unresolved. BA ignored my (registered delivery) letters for 3 months and so the case is now with CEDR.
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