Elgato Cam Link 4K, External Camera Capture Card, Stream and Record with DSLR, Camcorder, ActionCam as Webcam in 1080p60, 4K30 for Video Conferencing, Home Office, Gaming, on OBS, Zoom, Teams, PC/Mac

Product Information

The Nintendo Switch lets users change the audio settings regardless of what the capture/display device is capable of. If the Nintendo Switch is set to Surround mode, some sounds will not be captured correctly by Elgato Game Capture devices. This guide will walk through steps to take when your Elgato Capture Deviceis not capturing sound from a source as expected. Elgato Game Capture devices capture sound in stereo (2.0) format. Make sure the PlayStation 5 is set to output Linear PCM.

Solution: Unplug the Elgato Game Capture HD hardware from the Mac or PC, and video source. Wait a minute, and then attach everything again. For Elgato PCIe Capture devices, a full PC restart may be needed to finish a pending firmware update. If the update is not completed the capture card may not properly capture the incoming video signal. Like USB, PCIe is forward compatible. This means that a device which requires PCIe 2.0 will work in a PCIe 3.0 or PCIe 4.0 slot. Make sure the source you are trying to capture is turned on and outputting a signal. Connect the source or console directly to a monitor or TV to verify a video image is appearing.Unfortunately the Elgato Cam Link can be hard to find at the moment, as everyone is finding themselves in a world of FaceTime, Zoom and video conferencing. So there are some alternatives, such as Elgato's own HD60 S+ card (which is actually aimed at gamers, but can perform the same conversion task).

Learn how to disable YUV422 on PlayStation 4 and Xbox One - https://help.elgato.com/hc/en-us/articles/360034121551-Elgato-Game-Capture-HD60-S-YUV422-Must-Be-Disabled- HDMI 2.0 cables are much more susceptible to signal degradation due to the much higher data rate. HDMI 2.0 cables over 6 feet are not recommended. Lane Width refers to the number of PCIe lanes supported by the physical slot. Larger slots can support more lanes, enabling higher speeds. But not all devices will use all of the lanes provided by a slot. Can your camera be powered by an external power supply while outputting video, and while mounted on a tripod?

Spotlight

This is required when using the Chat Link cable. Learn how to use Chat link with Game Capture HD60 Pro here. When using Cam Link 4Kor Game Capture HD60 S+in OBS Studio on macOS, the audio capture needs to be set manually. Audio is not captured from capture devices automatically like in OBS Studio for Windows.