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She added: “As some of the experiences I’m about to share are some of my most vulnerable, I have been so aware that I need to protect my mental health and my head space. We continue to evolve our own duty of care processes on programmes we produce to ensure that there are appropriate measures in place to support contributors before, during and after filming.

When her X Factor audition went viral in 2012, Lucy became the bookies' favourite to win the show. She was the first contestant ever to write and perform her own original songs, refusing to be pigeonholed by stylists and producers. Viewers fell for her unmanufactured, anti-pop princess stance, and the tabloids loved her.We have evolved and improved these oversight procedures since the events in question and we are encouraged to hear that Thames recognises the importance of continuous review and improvement of their own processes. She wrote: "I woke up the next day with this sense of sheer dread. I don't think I've ever felt that level of confusion since. What happened to Lucy was horrific and heartbreaking. When I was given the opportunity to speak to Lucy, I was able to personally tell her how sorry I was about everything she has been through,” he said (via The Mirror). For me, therapy is having an entirely different dynamic, a professional dynamic, with somebody. Vulnerability is one of the things that being in therapy has helped me with and to learn about, and that’s been great.” They’re all about the development of myself and other stuff I have learned or observed over the years,” she says. One of those observations is that she will persevere through anything. “Longevity in music – or any area, for that matter – doesn’t exist without perseverance, so clinging on to it is crucial. What’s hilarious is that now I think I’m a professional because everybody else thinks I am! However, in reality, I just persist.”

They added that they have since "done our very best to learn lessons from these events and improve our aftercare processes" and while they have worked hard to try and protect Spraggan's lifetime right to anonymity "we applaud her strength and bravery now that she has chosen to waive that right".He added that "Lucy is one of the most authentic, talented, and brave people I have ever met" and shared that since they first connected, he's been honoured to work with her and has "always supported her wish to tell her story as well as her efforts to bring about positive change."